1. Presentation of our website
In accordance with French law n° 2004-2005 of 21 June 2004 relating to confidence in the digital economy, our website, created by the company 4W.FR, owner of the website www.4w.fr, makes information about our company available to the public.
The CMS used for the creation of the website www.petitpicotin.com is Prestashop, whose address is: www.prestashop.com.
We invite you to consult our legal notices as often as possible, so that you can read them frequently, as they are subject to change.
The website www.petitpicotin.com belongs to:
Mrs Astrid Geffroy
Address: 15 rue de Bretagne 44240 LA CHAPELLE SUR ERDRE
Tel : +33(0)2 55 59 59 56 or +33(0)6 65 21 45 18
E-mail : [email protected]
Astrid GEFFROY is a natural and legal person responsible for publication, whose e-mail addresses are as follows: [email protected].
The website www.petitpicotin.com is hosted by the company OVH SAS subsidiary of OVH Groupe SA which Head Office located 2, rue Kellermann, 59100 Roubaix– France
2. General conditions of use of the site and services offered.
By using our website, www.petitpicotin.com, you fully accept the terms and conditions of use specified in our legal notice in their entirety. The website is accessible to all visitors, however, it is important to specify that an interruption for maintenance purposes can be decided by Astrid GEFFROY at any time. The dates and times of such interruptions will nevertheless be communicated to users in advance.
3. Products or services offered by www.petitpicotin.com
In accordance with its communication policy, the purpose of the www.petitpicotin.com website is to inform users about the services offered by Astrid GEFFROY, who then endeavours to provide precise information regarding her activity. However, inaccuracies or omissions may sometimes occur: the company can in no way be held responsible for any errors on the www.petitpicotin.com website.
4. Contractual limitations
The information provided on our website www.petitpicotin.com is subject to qualitative procedures to ensure its reliability. However, we cannot be held responsible for any technical inaccuracies in our explanations.
If you notice an error concerning information that we may have omitted, please report it to us by e-mail at [email protected].
Direct or indirect links on our website www.petitpicotin.com are not under the control of our company. Therefore, we cannot guarantee the accuracy of the information on these third-party websites.
5. Intellectual property and website content
The editorial content of the website www.petitpicotin.com belongs exclusively to Astrid GEFFROY. Any violation of copyright is punishable by article L.335-2 of the French Intellectual Property Code, with a penalty of 2 years imprisonment and a €150 000 fine.
The www.petitpicotin.com website cannot be held responsible for any insulting, racist, defamatory, or pornographic messages exchanged on the interactive spaces. The company also reserves the right to remove any content that is in contradiction with the company's values or with French law.
By browsing www.petitpicotin.com, the user also accepts the possible installation of cookies on their computer.
6. Personal data, respect for your privacy and personal freedoms
All information collected on the website www.petitpicotin.com is strictly necessary to the use of the various sections of our platform, such as the order form or the Newsletter subscription form. You can, however, unsubscribe from the Newsletter using the link at the bottom of the page.
Astrid GEFFROY undertakes not to transfer in any way whatsoever (sale, exchange, loan, rental, donation) the information concerning the users of the website.
In accordance with the French Data Protection Act of 6 January 1978, amended in 2004, the user has the right to access and rectify any information concerning him/her. This right may be exercised at any time by sending an e-mail to [email protected], or by sending a request by post to the following address: 15 rue de Bretagne 44240 LA CHAPELLE SUR ERDRE.
7. Governing law and relevant clauses
Subject to French law, the website www.petitpicotin.com is governed by law n° 2004-2005 of 21 June 2004 concerning confidence in the digital economy, article L.335-2 of the Intellectual Property Code, and the 'digital freedoms' act of 6 January 1978, modified in 2004.
Respectful of the trust you place in us by communicating your personal information, PETIT PICOTIN attaches utmost importance to the protection and confidentiality of your data.
1. Who is responsible for processing your data?
PETIT PICOTIN SAS, whose registered office is located at 15 rue de Bretagne 44240 LA CHAPELLE SUR ERDRE, registered with the Paris Trade and Companies Register under number 815 286 992, is responsible for processing personal data collected on the www.petitpicotin.com website.
2. What data do we collect?
The term "Data" refers to any personal information that can be used to identify you as an individual and that you provide to the Data Controller in order to register on the site to create an account, receive information, or place an order online.
Only the data necessary for the proper operation of our e-commerce activity and the sale of items and services available on www.petitpicotin.com shall be collected.
The personal data we collect includes:
• your contact details (title, name, email, telephone number, full address, etc)
• your personal information (date of birth, gender, etc)
• your delivery information (name, street, postcode, city, country, delivery instruc-tions, etc)
• your personal preferences, including your marketing preferences (subscriptions to our newsletters, language, etc) and cookie preferences (technical information: tech-nical logs, IP address, etc)
• information concerning the products you have viewed
• bank payment data
• your order history
• the archive of your emails exchanged with the customer services department
The creation of an account on the Site requires the creation of a password. This password is encrypted and known only to you. We cannot access it. If you forget your password, a link will be sent to your contact email inviting you to set a new one.
3. Why do we collect your data?
The processing of your personal data enables us to provide you with the Site’s services, to ensure the improvement of these services, and to maintain a secure environment.
Your data is processed for the following main purpose:
• to carry out the necessary operations related to our commercial relationship (orders, payment, deliveries, invoices, accounting, satisfaction surveys, consumer service, loyalty programs, etc.)
And, more specifically:
• for the management of your Account, your registration, and your connection to our site, as well as the provision of the ser-vices to which they respectively give access (online ordering, private sales, sending of newsletters, etc)
• for the management of your orders ;
• for the managing the delivery of your orders ;
• for the management of customer relations and complaints ;
• for the creation of a customer database for the purposes of loyalty initiatives, canvassing, promotion, market research (to improve your user experience and our services), all in accordance with the regulations in force ;
• ensure personalised navigation on the Site : making our Site easier to use and adapting our products and services to your interests and needs (proposal of associated products according to gender, products recently viewed, personalised recommendations) ;
• to gather statistics ;
4. Who is your data received by?
Personal data collected is processed by PETIT PICOTIN's internal staff in order to provide you with the services you request in accordance with the defined purposes.
PETIT PICOTIN shall not sell your personal data to third parties.
PETIT PICOTIN may transfer your personal data to certain service providers and partners who help PETIT PICOTIN to provide and improve its services, such as:
• Logistics and delivery service providers (carriers, couriers),
• Technical service providers (Internet service providers, companies specialising in IT and telematics services),
• Payment service providers (bank operators),
• Marketing service providers (including social media organisations, market research and data processing companies, companies providing call centre services, and companies providing publishing and distribution services).
In its capacity as data controller, PETIT PICOTIN ensures that all of its service providers, partners, sub-contractors, and joint data controllers comply with the General Data Protection Regulation (GDPR), and, notably, that they implement all technical and organisational measures to ensure the confidentiality and security of your data.
Where these partners are located outside the European Union, PETIT PICOTIN shall take all appropriate measures to ensure the security of such transfers through one of the following measures:
• obtaining your express and unequivocal consent to share your personal data with these third parties;
• ensuring data transfer contracts that incorporate the European Commission's standard clauses, or requiring compliance with the provisions of Article 28 of the General Data Protection Regulation
5. How long do you store my data?
In accordance with the legislation and regulations in force, we do not keep your data for longer than is strictly necessary for the above-mentioned purposes, and this period varies according to the purpose of data processing.
At the end of this data storage period, your data will be permanently deleted or irreversibly rendered anonymous.
Your customer account and loyalty scheme data
5 years from the end of your relationship with the Site. The period begins either from the time of your last order, from your last login to your customer account, from your last call to customer services, from your last email to customer services, from a click on a hypertext link in an email sent by PETIT PICOTIN, or from the moment you place products in your basket, without necessarily completing the purchase.
At the end of this 5-year term, an email will be sent asking if the client wishes to continue receiving commercial prospecting. If no response or a negative response is received, the customer's data will be permanently deleted or anonymised.
Billing data is stored until the end of the corresponding accounting period and the legal retention period (10 years).
Your payment details are stored until the confirmation of payment and the completion of the relevant administrative and accounting formalities concerning your right of withdrawal and the conditions applied to contest the payment.
Subscription to advertising communications
Your data is stored for this purpose until the end of the service or until you cancel your subscription to the service, which you may do at any time (by clicking on the 'unsubscribe' link at the end of our newsletters).
6. What are my rights?
In accordance with the applicable regulations, you have the right to question, access, modify, limit, rectify, delete, and oppose your personal data, as well as the right to define directives concerning the future of your data after your death.
You can withdraw your consent to receive our commercial communications at any time.
You can request to receive a copy of all personal information in our possession.
You can exercise the above rights by contacting us at the following address:
15 rue de Bretagne
44240 LA CHAPELLE SUR ERDRE
[email protected] / +33(0)2 55 59 59 56 or +33(0)6 65 21 45 18
In accordance with the regulations, you may submit any complaint to the relevant supervisory authority in France: CNIL - 3 Place de Fontenoy, 75007, Paris.
7. How do you protect my data?
We ensure the security of your personal data by implementing enhanced protection through the use of specific technical and organisational security measures to prevent your personal data from being used unlawfully or fraudulently.
We take particular care to ensure that your personal data is not disclosed, distorted, altered, or accessed by unauthorised third parties.
We train our employees and collaborators in the importance of confidentiality and the protection of personal data. We limit the number of employees with access to your data to those who directly contribute to providing you with quality services.
8. Cookie management
We use different types of cookies, the purposes of which are described below.
• Cookies strictly necessary to the operation of the Site
These are the cookies that are essential for browsing our site (such as session identifiers), which allow you to use the main functions of the site correctly and to secure your connection.
They allow you, for example, to directly access private areas of our site, thanks to login details or data that you may have previously entrusted to us. Without these cookies, you will not be able to use the site correctly, so we advise you not to delete them.
• Function cookies
These cookies are not essential for browsing our site, but allow us to optimise its operation and give you access to specific functions.
They also allow you to adapt the presentation of our site to the display preferences of your device. These cookies ensure smooth and personalised browsing.
Placing cookies on your device is the easiest and fastest way to personalise and enhance your user experience.
• Analytics cookies
These cookies allow us to track the use and performance of our site, to establish statistics, numbers of visits, and to use of the various elements of our site (content visited, paths), which allows us to improve the value and ergonomics of our services.
• Sharing cookies (social links)
Our site contains sharing links to Facebook, Twitter, Instagram, Pinterest, and other similar social networks, which allow you to share content from our site with others. When you use these share buttons, a third-party cookie is installed. If you are connected to the social network when you browse our site, the share buttons allow you to link the content you view to your user account.
We invite you to consult the privacy protection policies of these social networks in order to make yourself aware of the purposes of use, particularly with regard to advertising, of the browsing information that they may collect through these application buttons.
• Advertising cookies
Cookies are used to provide you with advertisements tailored to your interests, both on our site and on external sites. In particular, they are used to limit the number of times you see an advertisement and help measure the effectiveness of an advertising campaign.
The relevance of the advertising content displayed on your device can also be determined by associating the navigational information of your device on our site with the data you have provided to us.
Refusing these advertising cookies has no impact on your use of our site. However, refusing them will not stop advertising on our site or on the Internet, it will simply display an advertisement that does not take into account your interests or preferences.
These cookies are mostly third party cookies and are mainly the responsibility of ad-vertising agencies.